Terms of Use
Updated 07.03.2025
1. General Terms
By accessing or using the Service (the website tietoarc.com), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use the Service.
We may update these Terms from time to time. The updated Terms will be posted on this page with the date of the last update. The changes do not take effect retroactively, and your use of the Services is always subject to the current version of the terms of use. Your continued use of the Service after any changes constitutes your acceptance of the new Terms.
If any section of these terms of use is deemed invalid or unenforceable, the section will be limited only to the extent necessary, and other provisions of these terms of use will remain in effect as such. If we do not enforce any right or provision recorded in these terms of use, this should not be interpreted as having waived that right or provision.
These Terms are governed by the laws of Finland. Any disputes arising from or relating to these Terms or the Service will be subject to the exclusive jurisdiction of the courts of Finland. However, we encourage you to contact us first to try to resolve any concerns informally.
In the event of any conflict between the English version of these Terms and any translated versions, the English version shall prevail.
2. Privacy
Please refer to our Privacy Policy for information on how we collect, use, and protect your personal data.
3. User Accounts
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.
By creating an account, you consent to the use of your data in accordance with our Privacy Policy. We may use your data to improve our services and for marketing purposes. You can choose not to share certain information, such as demographic data, by adjusting your account settings.
4. Content and Usage
The Service has the right to change the pages of the Service, block access to them and terminate the Service at any time. The Service also has the right to add, change and remove parts of the Service and to change any free parts of the Service to paid ones.
We are distributors and not publishers of the content supplied by users of the Service. Any opinions, advice, statements, services, offers or other information or content made available by users, visitors and other third parties are those of the respective author(s). We are not responsible for any material posted by third parties and we cannot and do not endorse it in any way.
The content of the Service is provided for general information purposes only. The Service does not make any representations or warranties about the accuracy, completeness or reliability of the content. The user is responsible for verifying the accuracy of the content before using it.
The Service provides content in multiple languages. While we try to ensure that the content is translated and presented in a way that is easy to understand, we cannot guarantee the accuracy of the translations.
User-Generated Content: You may submit reviews, ratings, likes, and other content ("User Content") to the Service. By submitting User Content, you grant us a non-exclusive, worldwide, royalty-free perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, and display the User Content in connection with the Service in any media.
You agree not to submit any User Content that is unlawful, defamatory, obscene, or infringes on any third party’s intellectual property rights. We reserve the right to remove any User Content that violates these Terms. Users must comply with the Review Guidelines when submitting written reviews. These guidelines are available here and form part of this agreement.
User Conduct: You agree to provide honest and accurate reviews and ratings. Submitting fake or misleading reviews is strictly prohibited and may result in account termination.
Prohibited Activities: You may not use the Service for any unlawful purpose or in any way that could damage, disable, or impair the Service. Prohibited activities include, but are not limited to, data mining, scraping, or using automated systems to access the Service. The user is responsible for compensation to the Service and directly to other parties, if he commits misconduct or acts in violation of the law or agreements.
Intellectual Property: Intellectual Property tietoarc® is a registered trademark of Tietoscape Oy. The tietoarc logo is a trademark of Tietoscape Oy. All rights are reserved. All content provided by the Service, including text, graphics, logos, and software, is the property of the Service or its licensors and is protected by copyright and other intellectual property rights including Sui generis. You may not use, reproduce, or distribute any content from the Service without our prior written consent.
5. Subscriptions and Payments
Subscription Plans: We offer subscription plans that provide access to premium features of the Service. Details of the available plans, including pricing and features, are provided on our website.
Billing and Payments: By subscribing, you agree to pay the subscription fees as specified on the website. Subscription fees are billed in advance on a recurring basis (e.g., monthly or annually) and are non-refundable, except as provided in these Terms or required by law.
You must provide accurate and complete billing information and keep it updated. We accept payment via credit card and PayPal (or other methods as specified). All payments are processed in Dollars.
Automatic Renewal: Subscriptions automatically renew at the end of each billing period unless canceled. You may cancel your subscription at any time. Cancellation will take effect at the end of the current billing period, and you will not be charged for subsequent periods.
Free Trials: If we offer a free trial, you will have access to premium features for the duration of the trial period. At the end of the trial, your subscription will automatically convert to a paid subscription unless you cancel before the trial ends.
Right of Withdrawal for EU Consumers: If you are a consumer residing in the European Union, you have the right to withdraw from the subscription contract within 14 days of purchase without giving any reason. To exercise this right, you must inform us of your decision to withdraw before the 14-day period expires by contacting us at Contact us. However, if you have started using the premium features during this period, you may lose your right of withdrawal, as the service is provided immediately upon subscription.
If you withdraw within the 14-day period and have not used the premium features, we will refund the subscription fee using the same payment method you used for the initial transaction.
Refunds: Except as provided above for EU consumers, subscription fees are non-refundable. If you believe there has been an error in billing, please contact us within 14 days of the transaction, and we will investigate the issue.
Disputes and Chargebacks: If you initiate a dispute or chargeback with your payment provider, we reserve the right to suspend or terminate your account while we investigate the matter.
Suspension/Termination for Non-Payment: If your subscription payment is not received, we may suspend or terminate your access to the premium features.
6. Liability and Disclaimers
tietoarc.com'S SOFTWARE, APPS, WEBSITE, COMMUNITIES AND ANY OF ITS OTHER PROPERTIES ARE PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS, OWNERS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH tietoarc.com'S SOFTWARE, APPS, WEBSITE, COMMUNITIES AND ANY OF ITS OTHER PROPERTIES OR THE USE OR OTHER DEALINGS IN tietoarc.com'S SOFTWARE, APPS, WEBSITE, COMMUNITIES AND ANY OF ITS OTHER PROPERTIES. YOU EXPRESSLY AGREE THAT YOUR USE OF THE tietoarc.com SERVICES IS AT YOUR SOLE RISK. tietoarc.com RESERVES THE RIGHT TO WITHDRAW ANY SERVICE OR DELETE ANY INFORMATION FROM THE SERVICES AT ANY TIME IN ITS DISCRETION.
TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, tietoarc.com DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. tietoarc.com DOES NOT WARRANT THAT THE tietoarc.com SERVICES, INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE tietoarc.com SERVICES, ITS SERVERS, OR ELECTRONIC COMMUNICATIONS SENT FROM tietoarc.com ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. tietoarc.com WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF ANY tietoarc.com SERVICE, OR FROM ANY INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH ANY tietoarc.com SERVICE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.
7. Termination and Suspension
We reserve the right to suspend or terminate your account and access to the Service at any time, for any reason, including but not limited to violation of these Terms. Upon termination, your right to use the Service will immediately cease, and any outstanding subscription fees will become due.
8. Contact Information
If you have any questions about these Terms or the Service, please contact us at Contact Us.